The following conditions apply to bookings made on-line. Information on this Internet site is from Superbreak Mini-Holidays Ltd. a division of Holidaybreak PLC. These Booking Conditions are extracts from our main conditions and set out contractual terms and conditions which apply to bookings you make with Superbreak Mini-Holidays Limited. These Booking Conditions do include some exclusions and limitations of liability. You should therefore read them carefully. A full copy of our booking conditions can be obtained by E-mailing: sales@superbreak.com.

1. MAKING A BOOKING AND PAYMENT
Full payment is required at the time of booking.
At the end of the booking process you are asked to confirm that you have read and agree with our booking conditions and the final page gives you a booking reference. That reference is your confirmation. We will also re-confirm by E-mail if the address is provided. A legally binding contract will then exist between us. We cannot guarantee that we will be able to cater for any requests. Once we receive your money for packages, as defined by the Package Travel, Package Holidays and Package Tours Regulations 1992, we will hold these monies on trust for your benefit in a separate specifically designated account and it can only be released to Superbreak by the trustees under the Declaration of Trust. We will be happy to send you a copy of this if you wish.

2. OUR PRICE GUARANTEE
The prices shown on this site are for guidance only until you enter our secure server when the rates shown are guaranteed, subject to reasonableness with regard to any rates shown that are clearly incorrect. A full price will be given before you confirm your booking which you may accept or not. We guarantee that we will not change the price of your holiday once we have accepted your booking unless there is a change in Value Added Tax (VAT) rates or applicability.

3. SAVER OFFERS
Where a hotel features more than one offer at any one time, it may not always be possible to combine them - normally the most advantageous offer will be allowed. All offers are subject to availability (and are not usually available over Easter/Christmas/New Year), and may be withdrawn at any time.

4. CHILDREN AND INFANTS
Child and infant rates are available on request, but wherever possible children stay free or 50%. Exact prices are shown when prices are confirmed on our secure server. Free children rates do not normally include meals, which are to be paid direct to hotels as taken.

5. RAIL INCLUSIVE BREAKS
Rail inclusive breaks cannot be booked electronically but rail travel can be added to your booking subject to certain conditions. These conditions are available on request.

6. CANCELLATIONS and AMENDMENTS (- Accommodation only bookings)
If you want to change or cancel your holiday, you can do so in writing, over the telephone or by emailing admin@superbreak.com. Cancellations made directly with hotels will not be effective.
If you wish to make any alteration to your booking, we will try to accommodate your requirements, subject to availability and payment by you of an alteration fee.
The alteration fee is £15 per booking, unless it is to increase the value of the booking. Alterations made on the day of travel will be treated as a cancellation.
If you cancel your booking the following charges of the total booking cost apply. Outside 28 days -10% - 1-28 days before arrival - 20% - arrival day or later - No refund will be made.

7. CANCELLATIONS and AMENDMENTS (- Theatre, Concert and Event Breaks )
a) Cancellation/Amendment
i) No refunds are made after the booking is confirmed.
ii) We cannot be held liable for the cancellation of a show/event or the non-appearance of any particular cast member in a theatrical performance. If a show/event is cancelled, only the proportion of the holiday cost relating to the ticket charge will be refunded.

8. OUR RESPONSIBILITIES
Where we are liable to you for the non-performance or improper performance by air, sea or rail carriers or hoteliers, we shall only pay you the amount you can validly recover against such carrier or hotelier either under any domestic law or the laws of the United Kingdom, or under the international conventions which govern such services. Nothing in these Booking Conditions affects your statutory rights.
Details of the location, tourist category or degree of comfort of the hotels we offer and their main features are set out in our main brochure; additionally, we check that all hotels which we use in other parts of the EC comply with the laws of the relevant country. However, local attractions mentioned in each hotel feature are for general guidance only and may not necessarily be open to the public all year round.

9. YOUR RESPONSIBILITIES
We provide as much information as possible about each hotel within the space available. However, it is important that you check with your chosen hotel if you require any special services such as babysitting, or if you want a room with seaview, etc. Payment for such services or special requirements should be made directly to the hotel and you therefore need to check these charges with the hotel prior to making your booking. In cases where you know you will be arriving late at the hotel, we recommend that you advise the hotel by using the telephone number provided on the booking confirmation.
Where car parking and leisure facilities are available there may be an additional charge for these services, and leisure facilities may not always be in the same building as your accommodation. Again, you should check with the hotel before making your booking. Please note that car parking may be quite limited at certain hotels. Cars are always parked at owners risk.

10. COMPLAINTS
Any cause for complaint must first be notified as soon as possible to the supplier of the services concerned. If you are still dissatisfied, you must then write to us at the earliest opportunity and within 28 days to Customer Relations Manager, Superbreak Mini-Holidays Limited, 60 Piccadilly, York, YO1 9WX. We will do what we can to resolve your dispute.
Please note that we do not accept liability for consequential loss and, apart from personal injury claims, our maximum liability to you is limited to the price of your holiday.

11. GENERAL
Please note that if any part of these Booking Conditions is found to be invalid or unenforceable, then the remainder of the Booking Conditions will not be affected but will remain valid and enforceable.
Finally, you should note that all disputes between us and yourself will be governed by English law and subject to the exclusive jurisdiction of the English Courts.